2.png

Careers

CNA - PBX Operator I - 1522021

Job Title: PBX Operator I

Part-Time .6/30HRS

Reports to: Patient Access Supervisor

Position Available: Immediately
Bargaining Unit: United Public Workers 

Job Requirements:

Responsible for the hospital's telecommunication system through the PBX and intercom. Assists in public relations of the hospital through contact by phone and incoming visitors.

Essential Duties and Responsibilities:

  • Responsible for the hospital's telecommunication system through the PBX and intercom.

  • Under the direction of the Busines Office Manager may assist with billing cash accounts.

  • Greet and assist callers and visistors to the hospital.

  • Receive, open and deliver mail to correct department.

  • Assist Business Office with billing questions and payments via phone. Notes are documented in Revenue Manager.

  • Collects and receipt incoming cash and credit card payments from patients.

  • Maintains cash box and creit card log receipt daily.

  • Record insurance TADs daily in Revenue Manager/

  • Performs other related work as directed.

     

Training / Educational / Experience Qualifications:

  1. Must be able to communicate effectively (clearly and tactfully.

  2. Prolonged sitting, with continuous handling and frequent fingering.

  3. High concentration and alertness level.

 

Physical, Communication, Mental and Environmental Demands:

  1. High School Diploma or equivalent.

  2. Typing skills required

  3. Computer knowledge preferred