Careers

Job Title: Medical Assistant  

Department: Clinic  

Reports To: Clinic Manager  

Status: Full-Time, Non-Bargaining, Non-Exempt

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Primary Purpose: Helps patients by providing clinical and business office assistance in the offices and clinics of the health care providers, such as physicians, podiatrists, chiropractors, and optometrists.  

 

Essential Duties and Responsibilities:  

• Welcomes patients by greeting them in person or by telephone; answering or referring inquiries.  

• Prepares patients for health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes, assisting them to position themselves for the examination and/or treatment. 

• Arranges examining room instruments, supplies and equipment. 

• Verifies patient information by interviewing patient; reviewing and/or recording medical history,  taking vital signs and confirming purpose for visit or treatment. 

• Prepares laboratory specimens, performs basic laboratory tests on the premises, disposes of contaminated supplies, sterilizes medical instruments, and administers medications on the premises. 

• Authorizes drug refills as directed, telephones prescriptions to pharmacies. 

• Draws blood, prepares patients for x-rays, echocardiograms, removes sutures and changes dressings.  

• Educates patients by providing medication and diet information, instructions and answering questions.  

• Conducts supply inventory to ensure adequate amount of supplies. 

• Ensures equipment functions properly by following operating instructions, troubleshooting equipment malfunction, maintaining adequate supplies, performing preventive maintenance and requesting repairs when needed.  

• Maintains patient confidentiality and protects operations by keeping patient care information confidential. 

• Serves and protects physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on  Accreditation of Health Care Organization (JCAHO) standards. 

• Updates knowledge by participating in educational opportunities; reading professional publications;  maintaining personal networks; participating in professional organizations.  

 

Physical Demands:  

• Prolonged sitting with occasional standing and walking.  

• Frequent handling and fingering.  

• Pushing up to 25 lbs.  

• Occasional lifting 5 lbs.  

• Continuous use of corrected vision.  

 

Mental Demands:  

• Critical thinking abilities  

• High concentration and alertness required, with frequent attention to detail  

 

Communication Demands:  

• Ability to follow verbal and written communications

• Ability to read and write legibly and make basic arithmetical computations

• Proficient in English communication both written and verbal

 

Skills/Knowledge:  

• Knowledgeable in medical terminology 

• Electronic medical record experience 

• Ability to work as a team

• Excellent organizational skills  

• Knowledge of hospital billing preferred

•  Previous computer experience

 

Education/Training:  

• Medical Assistant Certification.  

 

Experience:  

• One year of prior Medical Assistant experience preferred

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The above information has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties,  responsibilities and qualifications required doing this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. 

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