Careers

Job Title: PBX Operator I

Part-Time .6/30HRS

Reports to: Patient Access Supervisor

Position Available: Immediately
Bargaining Unit: United Public Workers 

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Job Requirements:

Responsible for the hospital's telecommunication system through the PBX and intercom. Assists in public relations of the hospital through contact by phone and incoming visitors.

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Essential Duties and Responsibilities:

• Responsible for the hospital's telecommunication system through the PBX and intercom.

• Under the direction of the Busines Office Manager may assist with billing cash accounts.

• Greet and assist callers and visistors to the hospital.

• Receive, open and deliver mail to correct department.

• Assist Business Office with billing questions and payments via phone. Notes are documented in Revenue Manager.

• Collects and receipt incoming cash and credit card payments from patients.

• Maintains cash box and creit card log receipt daily.

• Record insurance TADs daily in Revenue Manager/

• Performs other related work as directed.

   

Training / Educational / Experience Qualifications:

1. Must be able to communicate effectively (clearly and tactfully.

2. Prolonged sitting, with continuous handling and frequent fingering.

3. High concentration and alertness level.

 

Physical, Communication, Mental and Environmental Demands:

1. High School Diploma or equivalent.

2. Typing skills required

3. Computer knowledge preferred